Shipping tracking weird updates

Hey everyone! I know there's all sorts of fun stuff going on with COVID impacting shipping all over. However, my order is a week over its original estimated delivery date. Every day there is a mid-day update saying my package is delayed but still on its way to the destination. Then every evening that log is removed and replaced with a scan saying it left the Austin, TX facility. Next day, that log is replaced with a 'delayed but on its way' entry. It's been doing this daily since my estimated delivery date. Anyone experience something like this before? Not sure when I should open a case with USPS, if at all.
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  • I will look into your order, but this is an issue that has come up with USPS that we are working with them on. You aren't alone but we are working with USPS to get this fixed!

    -Aimee

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