Mariana DeWitt
Articles
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How Can I Know When a Product Will Be Released?
We’re always excited to share new decks and designs with you! Here’s how you can stay in the loop on upcoming releases: Sign up for our email newsletter – Get early access alerts, re...
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What happens if my subscription payment fails?
If your payment fails, you'll receive an email notification right away. The system will automatically retry the charge once per day for 6 consecutive days. If payment is not successful within that ...
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What Should I Do If My Product Arrived Damaged or Defective?
We’re so sorry to hear that! We always want you to be thrilled with your order, and we’ll make things right. If your item arrived damaged or defective, please email us at support@kingswild...
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How do I update my payment information for my subscription?
Log into your account at kwsubscriptions.com, go to your billing settings, and update your payment method. If you need help, contact us at support@kingswildproject.com.
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When Are Decks Restocked?
Because many of our decks are limited edition, they often aren’t restocked once they sell out. We take pride in creating exclusive, collectible designs—so when they're gone, they're truly gone. Tha...
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Can I give a subscription as a gift?
Yes. You can purchase a subscription and enter the recipient’s shipping address at checkout. Use your own email address to manage the subscription, or use theirs if you'd like them to receive updat...
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Can I Change My Order?
Absolutely—if your order hasn’t been processed or shipped yet, we’ll do our best to make any changes you need! To request a change (like updating the shipping address, switching items, or canceling...
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Can You Combine Multiple Orders?
If you’ve placed more than one order and would like them shipped together, just send us an email at support@kingswildproject.com as soon as possible with your order numbers. Please note: Orders c...
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Commission Decks / Custom Decks
Can you commission a custom deck of cards from Kings Wild Project? We love that you're inspired by our work and want to create something uniquely your own! At this time, we don't offer custom or co...
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Wholesale
Interested in Wholesale Opportunities? At Kings Wild Project, we're excited to partner with retailers who share our passion for premium playing cards and unique collectibles. If you're loo...