We’re so sorry to hear that! We always want you to be thrilled with your order, and we’ll make things right.
If your item arrived damaged or defective, please email us at support@kingswildproject.com within 15 days of delivery. Be sure to include:
-
Your order number
-
A description of the issue
-
Photos of the damage or defect (this helps us assess and improve our packaging process)
Once we receive your message, we’ll review it and get back to you quickly to arrange a replacement or refund, depending on item availability.
Your satisfaction means a lot to us, and we’re here to help however we can!
Comments
Please sign in to leave a comment.