Absolutely—if your order hasn’t been processed or shipped yet, we’ll do our best to make any changes you need!
To request a change (like updating the shipping address, switching items, or canceling part of your order), just email us at support@kingswildproject.com as soon as possible with your order number and the details you'd like to update.
Please keep in mind:
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Once an order has been processed or shipped, we’re unable to make changes.
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During high-volume times (like new releases or subscription shipments), changes may not be possible due to the speed of fulfillment.
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In some cases, it may be easier and faster for us to cancel the original order so you can place a new one with the correct details.
The sooner you reach out, the better chance we have to catch it in time!
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