Mariana DeWitt
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Why haven’t I received my Kickstarter order yet?
We’re sorry to hear you haven’t received your Kickstarter order yet! Let me help clear things up.Here are a few common reasons for delays and what you can do next:1. Fulfillment TimelineKickstarter...
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Has my BackerKit survey been sent yet?
Once a Kickstarter project has been completed, it takes approximately 14 days for us to receive the initial pledge funds from Kickstarter. Once we've received those funds, we can move to BackerKit ...
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How long am I locked into a subscription?
You're never locked in! You can cancel your subscription at any time—there’s no set contract or cancellation fee. Once you subscribe, you’re only committed to the current billing cycle (monthly). ...